NetOne, one of the largest mobile network providers in Zimbabwe, has recently made a move that is causing concern among some of its customers.
The company is now requiring a proof of residence for someone to buy a sim card, making it difficult for those who are homeless to own a phone.
For many, owning a phone is a basic necessity in today’s world.
It’s a way to stay connected with loved ones, access important information, and even find work.
But for those who are homeless, owning a phone can be a challenge, especially if they don’t have a fixed address or proof of residence.
This move by NetOne is only making things more difficult for those who are already struggling.
It’s not only homeless people who are affected – those who live in areas without basic council services may also have trouble providing proof of residence.
In a country like Zimbabwe, where many people are living in informal settlements or on land that they have bought and settled on without basic council services, this move by NetOne is causing concern.
It’s not always easy to provide proof of residence in these situations, and this move could be seen as discriminatory towards those who are already marginalized.
Of course, NetOne has its reasons for requiring a proof of residence.
It’s a way to prevent fraud and ensure that customers are legitimate.
But in doing so, the company is also excluding a significant portion of the population who may not have access to basic services or who are struggling to make ends meet.
