By Melody Korongwe In the vibrant tapestry of Zimbabwe’s passenger transport sector, one name consistently shines as a beacon of reliability and service excellence: CAG Travellers Coaches. More than just a bus…
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Tailor’s troubles: When customer satisfaction goes awry
by Melody Korongwe Tapiwa Ziwaya, a skilled tailor in Chitungwiza, had built a reputation for his attention to detail and excellent customer service. Despite his decade-long experience in tailoring, a recent incident…